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Contact us

Read on to learn how to contact the Mission Health facility closest to you, how to contact a patient, and how long our facilities are open. We value your questions and concerns and are here to listen.

Contacting our Western North Carolina healthcare facilities

Learn more about how to get in touch with our hospitals or a loved one who is currently a patient.

Contact Mission Health

You can visit our patient resources page and enter your email to sign up for the latest news and positive stories.

We value your feedback and appreciate you taking the time to share your comments and questions with us.

Call Mission Health

  • For all general questions, please call us at (828) 213-1111
  • If you would like to share details about your Mission Health experience, you may speak to our Quality Team, at (828) 213-1210.
  • For patient transfers, please call the NCD Transfer Center at (877) 647-7466.
  • Contact our media relations director at (828) 775-4716.

If this is a serious medical emergency, please dial 911.

Contact Mission My Care Now walk-in clinics

Across the Western North Carolina region, we have five Mission My Care Now walk-in clinics:

  • Mission My Care Now Biltmore Park
  • Mission My Care Now Franklin
  • Mission My Care Now Haywood
  • Mission My Care Now McDowell
  • Mission My Care Now Spruce Pine

You can call our Mission My Care Now clinics at (828) 213-4444.

Contact Mission Health hospitals and emergency departments

We are proud to serve the rural counties of Western North Carolina with seven acute-care hospitals, six of which are equipped with full-service, 24/7 emergency room (ER) services.

Contacting a patient at a Mission Health facility

Depending on the facility that your loved one may be staying in, there are several different ways you can go about contacting them. Visit these hospital pages to learn how that facility handles outside contact.