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For patients

Asheville Specialty Hospital's skilled providers work hard to make your visit comfortable by providing long-term acute care in a welcoming atmosphere. Learn more below about the resources and amenities we offer.

Online Registration

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

Participating insurance plans

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), workers compensation.

View our participating insurance plans 

Advance care planning

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.

Learn more about advance care planning 

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.

View your patient rights 

The DAISY Award

If you saw or experienced a nurse delivering above and beyond care, you can nominate them for The DAISY Award, a nationwide program that recognizes nurses who demonstrate and give extraordinary care.

BEE Award

Via the BEE Award, you can also nominate other healthcare professionals who made a difference in your time with us. If you were impacted by their medical proficiency, genuine compassion and nurturing care, let us know with an award nomination.

Frequently asked questions

At Asheville Specialty Hospital, we want you to be informed about what to expect before, during and after your time with us.

What is a long-term acute care hospital?

A long-term acute care hospital offers specialized treatment for longer periods of time than an acute short-stay hospital. This allows for your unique needs to be met at the optimum level. While nursing homes offer long-term care, they typically do not offer intensive medical treatment.

Who provides care at Asheville Specialty Hospital?

At our facility, you receive 24-hour care from board-certified doctors, registered nurses and other skilled staff. Our critical care team also includes specialty wound care nurses, respiratory therapists, physical therapists and registered dieticians.

Will my insurance cover my treatment?

The liaison team will assess your medical needs and verify insurance coverage. Asheville Specialty Hospital is certified by Medicare, and we accept most insurance plans. Our staff will inform you whether or not our hospital is in your network. If it is not, we can often work with insurance companies to obtain in-network coverage for you.

Where am I discharged after treatment?

Our care management team works with you, your family and your providers to determine the level of care you will need after you transition to outpatient care. Most of the time, you will be discharged to:

  • Acute inpatient rehabilitation centers
  • Assisted living residences
  • Skilled nursing centers
  • Their homes

More resources for our patients

Our goal is to provide you with quick and easy access to all the information you need to stay healthy and connected with your healthcare professionals.

Patient financial resources

Our goal is to make your healthcare experience, including understanding your bill and your financial obligations, as seamless as possible. Along with our payment estimator, we provide you with quick access to the information you need about accepted health insurance plans and billing statements.

Learn more about our patient financial resources

Medical records request

Need a copy of your medical records?

Access your medical records