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Patient information

We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.

Online registration

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

Register online 

Participating insurance plans

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.

View our participating insurance plans 

Advance care planning

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.

Learn more about advanced care planning 

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.

View your patient rights 

The DAISY Award

If you saw or experienced a nurse delivering above and beyond care, you can nominate them for The DAISY Award, a nationwide program that recognizes nurses who demonstrate and give extraordinary care.

BEE Award

Via the BEE Award, you can also nominate other healthcare professionals who made a difference in your time with us. If you were impacted by their medical proficiency, genuine compassion and nurturing care, let us know with an award nomination.

Useful services for our patients

At our hospitals, we offer many helpful services you may need during your stay.

Interpreter services

Foreign language interpreters are available at no charge to our patients and their families. Please call the Office of Patient Experience at (828) 213-1210 for more information.

Lost and found

Lost and found items can be claimed from our security department. If you have lost something at Mission Hospital, please call (828) 213-3672.

Spiritual support and pastoral care

Our chaplains provide spiritual counsel, personal consultations, assessments, emotional support and clinical pastoral care to patients, families and hospital staff. Though our hospital is not affiliated with any religious denomination, our heritage has deep roots in the compassionate care offered by individuals from a variety of faith traditions.

Support groups

Sometimes sharing with others who are going through a similar crisis or health problem can provide immeasurable relief. As such, our facility offers a wide variety of support groups for the needs of both you and your loved ones. You can speak with your physician or nurse for more information regarding specific support groups.